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Grading | Ordering and Payment | Shipping | Returns
| Returns |
| Eastern Gems guarantee all items shipped to be in the condition described; if however, some slip through the net, a full refund less shipping costs will be available. In the event of goods being sent in error, the item should be returned and the correct item will be sent with a refund of postage. All claims should be raised within 24 hours of the order being received and all items should be returned within 7 days in same condition sent. |
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